Returns & Exchanges

At Red Cat Records, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Whether it is a rare vinyl or a new turntable, we are committed to ensuring your music collection is exactly what you envisioned.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring that vinyl records are properly padded to prevent warping or sleeve damage during transit.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned media for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.